Customer Service

Our Customer Services Department is open Monday to Friday, 9am to 5.30pm to help you with any queries you may have.

Phone: 0845 123 2312
Fax: 020 7627 2501

Email: customerservices@acornmediauk.com

By Post:
Acorn Media UK Ltd
16 Welmar Mews
London
SW4 7DD

Alternatively, click here to contact us.

Features and Benefits

Special Offers

We are quite unique in that we actually license and manufacture most of the DVD products we sell and therefore we are able to give you many benefits from obtaining the latest releases early to exclusive titles not available from anyone else.

Customer Services

At the centre of our company is our customer service team who work in our offices at Acorn and can help you with any problem you may have straight away. Our Company is based in the UK and if you telephone us, your call is answered by a real person in the UK, we do not use or like automated answering machines.

We are committed to provide you with the best possible customer service and are happy to help with any enquiries you may have, so please send an email, telephone or write to us.

Email

If you email us with a problem we will answer your enquiry usually within 24 hours, Monday to Friday.

24hr Orderline

If you prefer to order over the telephone you can do so 24 hours a day, 365 days a year on 0845 123 2312.